Powerful brand storytelling for small businesses


It’s more important now than ever, where consumers are bombarded with an endless stream of advertisements, that we put the power of brand storytelling as our differentiation and emotional engagement key.

Statistics reveal that storytelling not only enhances brand awareness and recall

(yay for being top of mind, right?).

But also significantly boosts conversion rates.

A study by Headstream found that if people love and connect a brand with their story:

  • 55% are more likely to buy the product in the future
  • 44% will share the story
  • 15% will buy the product immediately

Those are BIG numbers when thinking of conversion rates for our brand and offers!

This is backed by psychology

Narrative transportation theory explains how stories can compel us, leading to a change in our attitudes and intentions toward a brand and how we consume from it.

Want even more nerd facts to convince you? Neuroeconomics research by Paul Zak has shown that stories stimulate the production of oxytocin, a hormone that enhances the sense of empathy and connection, making us more susceptible to the brand’s message.

I’ve got two strategic storytelling for small business examples for you

Because, let’s face it, I love to explain in detail and I want you to see how this marketing tactic plays out in real life. 💜

And yes… mood boards are included to compliment this nerd brain drop because everything’s better with visuals to complete the story.

First Example: A Sustainable Fashion Brand

Background Story:

Imagine a fashion entrepreneur passionate about environmental conservation. She starts a brand centered on sustainability, with a compelling narrative: fashion that respects our planet.

Storytelling in Action:

  • Blog Content: The brand’s blog becomes a treasure trove of stories, detailing how eco-friendly materials are sourced, introducing the artisans crafting the clothes, and discussing the impact of sustainable practices on the environment.
  • Interactive Online Experience: The website features an interactive journey, allowing customers to trace a garment’s lifecycle – from the farm where organic cotton is grown to the finished piece hanging in their closet.
  • Video Marketing: Documentary-style videos on social media showcase the brand’s dedication to sustainability. These videos include interviews with farmers, fabric suppliers, and designers, all integral to the eco-friendly supply chain.


  • Educational Influence: This approach establishes the brand as a leader in sustainable fashion education, elevating its position in the industry.
  • Emotional Connection: Customers feel part of a noble mission, creating a deeper emotional investment in their purchases.

Second Example: A Handcrafted Jewelry Designer

Background Story: 

A jewelry designer starts her journey rooted in her heritage, using traditional techniques passed down through generations, blending them with contemporary design.

Storytelling in Action:

  • Website Narrative: The designer’s website features a captivating ‘About’ page, narrating her journey from her grandmother’s workshop to the birth of her brand. It’s sprinkled with personal photos and anecdotes, bringing her story to life.
  • Social Media Campaign: A campaign on social media showcasing how each jewelry piece is steeped in tradition yet designed for today’s dynamic woman. It invites customers to share their own stories, forging a bond with the brand.
  • Product Descriptions: Each piece on the website comes with a story – the inspiration behind it, the ancestral techniques used, and its connection to cultural roots.


  • Community Building: This strategy fosters a sense of community among customers who value heritage and modernity.
  • Brand Loyalty: The jewelry becomes more than an accessory; it’s a narrative that customers wear and cherish.

These could be any of us. Again:

The size of the business doesn’t matter because we can all tap into storytelling marketing.

By tapping into compelling narratives in your brand, you can create deeper connections with your customers, establish a distinct brand identity, and build a loyal community.

Want to explore your own powerful storytelling?

Let’s do it over a VIP day!

And if you’re ready to refresh your visuals, check out my custom brand services.

filed under:

Branding, Business, Social Media, Tutorials


I'm Ingrid, welcome!  I'm a branding designer + Showit Design Partner, doggy mamma, and tea drinker.

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Hi I’m Ingrid

I design strategy-led brands and Showit websites that confidently represent you.

I’m a designer with a magic touch for monetizing websites. I’m also a tea-lover, dog momma, Ravenclaw, INFP and 2w3 (for all you personality-test nerds like me). 

I’ve also been called a Showit website expert (been with them since 2013), and a sucker for understanding customer journeys, brand psychology, and consumer and sales psychology. My clients have some pretty cool results after working together, things like doubled shop conversions, booked-out services in weeks, and increased monthly revenue, among other cheer-worthy celebrations.

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